Festival Grounds Know Before You Go

Please note that events at our Festival Grounds are outdoor. No re-entry is permitted at any time for any of these events.

PARKING + RIDESHARE

Please note that since our Festival Grounds shows are outdoor events, there will no parking at or around the venue. Please do not park at any of our surrounding lots, as your car may be towed. 

Please refer to your email and our social media closer to the show date for updates regarding parking.

ACCESSIBILITY

Our Festival Grounds shows are general admission standing events that involve considerable standing for many attendees. Guests in need of ADA assistance will have a designated, elevated viewpoint located to the right side of the stage that offers optimal viewing of the show. Our ADA section is first come, first serve; early arrival is strongly encouraged. Upon your arrival, please speak with an employee for further assistance. If you have purchased reserved, ADA-accessible tickets online, you do not need to follow our "first come, first serve" policy. 

If you are hard of hearing and require an ASL interpreter, email us at ObservatoryOCInfo@livenation.com and include how many in your party need interpretation and the ticket type you have. The Observatory offers sign language interpretation upon request only.

REQUESTS FOR INTERPRETERS MUST BE RECEIVED AT LEAST TWO WEEKS BEFORE THE EVENT DATE. Interpretation requests are subject to the availability of an interpreter.

Service animals are welcome with proper documentation.

COAT CHECK

Coat check is located directly to the right of our main entrance.

CASHLESS EVENT

With the exception of our merch stand, we've gone cashless! We accept credit, debit, or mobile pay. Got cash? Convert your cash to a prepaid debit card with no fees at our coat check or our General Store.

BAG POLICY

Backpacks are not allowed. Empty, plastic hydration packs are allowed. Bags up to 12 x 6 x 12 are allowed. All bags will be searched prior to entry. All bags will be subject to additional search. 

ITEMS ALLOWED

Note that items allowed/prohibited are subject to change. 

• Clear or non-clear bags no larger than 12 x 6 x 12
• Cameras – non-professional only, no detachable lenses
• Vape pens / E-cigs (NO refill juice/extra tanks) 
• Small clutches no larger than 4.5 x 6.5
• Hats
• Prescription medication (with ID)
• Sealed tampons
• Sealed Chapstick
• Hand sanitizer 
• Sealed cigarettes
• Mobile phone chargers
• Handheld portable fans (paper or motorized)

ITEMS PROHIBITED

Note that items allowed/prohibited are subject to change. 

• No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm
• No large, oversized bags/backpacks, luggage, duffel bags, or industrial/camping-sized backpacks larger than 12 x 6 x 12 
• No replicas of any type of weapon
• No drugs, drug paraphernalia, or illegal substances of any kind.
• No coolers, ice chests, or open containers of any kind
• No glass containers, cans, or aluminum water containers
• No animals (service animals allowed with proper documentation) 
• No strollers, skateboards, or bicycles
• No large metal key chains
• No wallet chains or chain accessories
• No wagons or scooters
• No air horns
• No frozen water bottles
• No promotional items (flyers, samples)
• No laser pointers
• No fireworks
• No blankets or pillows
• No lighters or matches
• No markers or pens
• No umbrellas
• No beach balls
• No outside food or drinks, including alcohol
• No personal video cameras, Go-Pros, selfie sticks, drones, masks, or laser pointers
• No professional audio, video, or audio recording equipment - (including detachable lenses, tripods, selfie sticks, zooms, or commercial-use rigs)
• No unsealed liquids or gels of any kind
• No jewelry or clothing that could inflict harm
• No full face masks
• No stuffed animals or toys of any kind
• No lawn chairs